The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is Subaru Pacific dedicated locally to the Love Promise?

Subaru Pacific is excited to participate in the Love Promise campaign and our support can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it in a number of ways.

Gone 2 the Dogs Rescue
Heal the Bay, Grades of Green
Grades of Green
Hope Pickup, Manhattan Beach Sustainable Garden, Hermosa Beach Summer Concerts
Children's Hospital of Los Angeles

 Subaru Love Promise Heart

Love Promise Stories from Subaru Pacific

Subaru and Subaru Pacific believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Students changing the world with Subaru Pacific  –  Kim S

Since 2012, Subaru Pacific has supported K-12 students who are taking action to protect our planet with Grades of Green. Subaru Pacific has raised over $100,000 through the Share the Love Campaign which supports Grades of Green as we provide personalized coaching and resources to kids who are dedicated to protecting our environment. In the South Bay alone, students have championed single use plastic bans, educated thousands of their piers about water conservation, and even advocated for a state wide resolution to stop cars from idling outside of schools in California! Thanks to Subaru Pacific's generous support, our programs can remain free for any student or school who wants to participate by using the resources on our website, joining our Eco-Campaigns, and more. Over 50% of the schools we support are from title 1 communities. Subaru Pacific will also be hosting the second annual Grades of Green Youth Summit on Sunday, June 2, 2019 from 11-2pm at their awesome dealership - our students love that it is LEED certified! We hope community members will join us at the Youth Summit to see Grades of Green's students showcase their environmental projects, and to learn more about Subaru Pacific's commitment to the environment. Thank you Subaru Pacific for your ongoing support, and for showing our students what it means to be an environmental leader. We are so grateful to partner with you!


Subaru Pacific Share the Love Adoption Event 2018  –  Marcella J

Thank you, Subaru Pacific for supporting the rescue of homeless pets and the mission of Gone to the Dogs Rescue Inc. for the THIRD year in a row! During the 2018 Subaru Share the Love Event at Subaru Pacific 10 homeless pets found their forevers, this brings our 3-year partnership total to over 165 pets saved and 1565 pets saved since 2011! Because of the generosity of Subaru’s clients and Subaru Pacific, Gone to the Dogs Rescue Inc. has received over $104,000 in funding which has gone to rescue dogs from shelters, get them veterinary care, spay/neuter, equipment, dog training, and food/medications to give them the BEST chance at adoption. This means the world to dogs like Elmo and Elliott, who found themselves in a very high euthanasia public shelter along with 6 of their siblings, all of them were fearful and had various illnesses that required weeks of veterinary care and some good old fashioned TLC rehabilitation, both dogs were adopted at our 2018 Subaru Share the Love Event. These updates make our hearts swell with joy, from Elmo’s family: “Elmo is now Charlie and he is doing great, we just love him and he’s fitting in so well with our family, we are so lucky to have him in our lives” one of Elmo’s brothers Eddie, his new dog dad writes: “Eddie is doing great, we are learning so much about each other, being from another country I was very lonely here in the US and when I adopted Eddie, he’s changed my life for the better!” We couldn’t have achieved such meaningful positive outcomes without you, Subaru Pacific, here’s to looking forward to 2019! WOOF


Subaru Pacific & LLS Team Up to Deliver Hope  –  JJ O

Subaru Pacific teamed up with the Leukemia & Lymphoma Society's California Southland Chapter to donate and personally deliver craft kits and blankets to UCLA Harbor View Medical Center. Our mission at the Leukemia & Lymphoma Society does not just find a cure but to help improve the quality of lives for our patients and we know that these gifts from Subaru Pacific will provide comfort to patients on their cancer journey. This incredible act of generosity was warmly received by the staff at UCLA Harbor View Medical Center, who was elated to receive so many comfort items to distribute to patients and caregivers in need. It was amazing to have the support of Subaru Pacific and it truly made these patients and their families day!


Subaru Pacific hosting Youth Corps Celebration Day  –  Allie B

Los Angeles based environmental education nonprofit, Grades of Green, has been honored to partner with LA Car GUY for years. LA Car GUY has gone above and beyond to help us achieve our mission of inspiring and empowering kids to care for the environment. And in 2018, they are hosting an extra special event for us at the Subaru Pacific dealership! Each year Grades of Green mentors a passionate group of 2nd-12th grade students through our Youth Corps Eco-Leadership program. Each student selects a Grades of Green Activity they are passionate about, such as saving water, conserving energy, creating better air quality or reducing waste. Students work tirelessly throughout the year to implement their activity, and by the springtime they have some impressive results to share with the community. When LA Car GUY heard about this idea, they generously agreed to host a celebration day event for the students at Subaru Pacific. Each Youth Corps student will get to showcase their Grades of Green Activity to the community by hosting a "science fair" style booth at the dealership. We have never been able to host an event like this before, and both Grades of Green and our students are so excited for the opportunity! Thank you LA Car GUY and Subaru Pacific for supporting passionate eco-leaders in the community, and for giving them the opportunity to share their story with others. Celebration day will take place on May 20th, 2018, and we know it will be a special day our Youth Corps Eco-Leaders will remember forever! Thank you LA Car GUY and Subaru Pacific for supporting our Grades of Green students, we are so grateful to partner with you.


Harbor Teacher Prep Feels the Love  –  Anna S

When a high school resides in gang infested area and students don’t possess many of the basic needs many of us take for granted the community relies on generous organizations to help. The seemingly unending support provided by Subaru PACIFIC has helped our students rise above their environment and make something of their life through education. HTPA is a High School in LAU School District, and despite that HTPA is a Title One (more than half of our students live at or below the poverty line) the school is top ranked and students take college classes in conjunction with high school classes and end up graduating with their diploma as well as one or more AA degrees. We’re able to accomplish this because of the support of the entire team at Subaru PACIFIC, they set the standard in southern California, and perhaps the country when it comes to making a positive impact on the community, and we are so grateful for the support they provide. Subaru PACIFIC ran a campaign before the school year began, where they collected much needed school supplies from employees, neighbors and customers. Then Subaru PACIFIC MATCHED the amount of items donated. Employees of PACIFIC donated almost a full day of their time to deliver the items in vans. The response was overwhelming. Our seniors never had a field trip before, mostly due to the cost. Subaru PACIFIC made it happen by donating $1,000 towards a trip to Warner Brothers Studios where the kids had a blast on the backlot exploring the various prop museums. For most organizations, that would be enough, but not at Subaru PACIFIC. When I told DEALER how our students can go hungry and how often I personally provide bread and PB&J sandwiches he once again stepped up. Subaru PACIFIC donated a $1,000 gift card to Costco, enough to buy a years’ worth of food! We are so thankful for the generosity of James Hartzberg and Subaru PACIFIC. It couldn’t have gone to more deserving kids!


Subaru Pacific School Supply Drive  –  Anna S

We recently came across a facebook post from an elementary school friend of our General Manager She was collecting items for her classroom. We reached out to hear asking how he could help. Hey James, I teach at Harbor Teacher Preparation Academy. It's a LAUSD school on the Harbor College campus in Wilmington. We are a public school but considered a Middle College which means that our kids take junior college classes in conjuction with high school classes. When our kids graduate, they receive an AA degree as well as their diploma. Because of the rigor, we only have the best and brightest kids. We are the top scoring school in all of LAUSD. That being said, we are a title one school which means over 75% of our students are at or below the poverty line and minorities. Even with those disadvantages, they end up going to great colleges - Columbia, Stanford, Northwestern, MIT. My seniors have gotten into these schools via early admission this year. You can donate paper, markers (regular and whiteboard), paint and paintbrushes, toner for the printer, money for buses, or even food. Reading my senior's personal statements I learned that a lot of my kids go hungry. So, I have people who donate bread and pb &j and I keep it in my room at all times so they can have something to eat. It dissappears quickly. Subaru Pacific called on its community of customers to bring items to our monthly customer appreciation event. We had an overwhelming response!


Subaru Pacific Butterfly Project  –  Kim M

The month of April is important for Subaru Pacific. It is earth month and in addition to Supporting environmental awareness and Earth Day, Subaru Pacific partners with Grades of Green. Grades of Green is a local organization that does environemtal education in thousands of schools across the US. Originally founded in Manhattan Beach, CA Grades of Green It started as a parent-run volunteer program that was hands-on and focused on being a support team for the broader school community. The program became a huge success as it not only inspired children to make a difference, but it also resulted in significant savings for the school. It engaged parents and raised interests among the community to continue rolling out this program in other schools. Along with education, we plant gardens at schools and create small micro habitats for insects. The success of the program has led us to receive numerous awards and be nationally spotlighted in magazines and television programs such, as “Curiosity Quest Goes Green” on PBS.One of the projects that we participated in was the National Wildlife Federation with the Butterfly Heroes Program. Together we will educate, inspire, and restore. The monarch butterfly contributes to the beauty and health of our planet. The monarch population has seen a rapid decline in recent years. It's our intention that through distributing seed packets and creating a habit at Subaru Pacific, one by one we are able to help revive the population.


Dogtoberfest Adoption Event at Subaru Pacific  –  Joe S

Subaru Pacific partnered with Gone to the Dogs Rescue, Inc. for a dog adoption event at the dealership on October 10, 2015. This issue is extremely close to our GM's (James Hartzberg) heart as he rescued his friend Max 2 years ago. Overall, it was a great turnout and successful event as four of the eleven dogs found forever homes! We couldn't think of a more perfect home than that of a Subaru owner to be able to help Share the Love with the dogs that were available for adoption. Please contact Subaru Pacific if you're interested in adopting a furry friend. Specials thanks to Gone to the Dogs Rescue, Monkish Brewing, all the adopters and everyone who attended! Right click this link to watch our Love Promise in action: https://www.youtube.com/watch?v=jL9tz2pGqSY


We support Grades of Green  –  Joe S

Subaru Pacific is a proud supporter of Grades of Green, an organization dedicated to cultivating student interest in helping improve the environment. What started as a simple parent-run volunteer program has morphed into a massive non-profit organization that works with more than 250 different schools in 37 different states to improve the environment. As the group grows more children become educated about the importance of preserving and improving the environment. Highlight and right click this link to watch our Love Promise in action: https://www.youtube.com/watch?v=XwNHn1FvXJA


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